Questions and answers

You have a question about STELP?

Here you will find the answers to the most frequently asked questions.


Currently we do not have any planned transports of donations. We will let you know in good time via social media as soon as we are planning another campaign.

If you have entered your address in the reason for payment and donated more than €300, you will automatically receive a donation receipt from us in February of the following calendar year. For donations up to €300, you can simply use the bank statement in conjunction with our accompanying letter as proof.

If we do not know your address or you have not received a certificate, please write an email

For more detailed information on the use of donations, you are welcome to read our annual reports, which you can find here.

Of course, there are no limits to creativity. Check here for more information.


The membership fees (as well as the partner fees) serve to cover the administrative costs.

Feel free to write us an email with your full name and your new contribution request or your new IBAN to team@stelp.euand we will take care of the rest.

You can cancel your membership at any time until the 31st of the month before the next direct debit of your membership fee. Please send your informal notice of termination by e-mail to


Here you can register for the partner program.


You can find more information about internships and job vacancies here.


If you have any questions, please contact

You would like to use our logo for a fundraising campaign, for example? Please contact us in advance via