Disaster relief Turkey

The most important questions and answers at a glance

Here you will find the answers to the most important questions. If your question was not answered in the FAQ, you are welcome to write to us at team@stelp.eu. However, we are receiving a lot of messages at the moment and ask for your understanding if we cannot answer immediately.

We do our best!

No, we do not collect relief supplies here in Stuttgart. We are currently procuring relief supplies in large quantities on the spot in Turkey.

IMPORTANT: Relief goods etc. must be declared to Turkish customs. Please be aware of the legal requirements here and inform yourself if you are starting collection campaigns. We strongly advise against it!

We strongly advise private individuals not to travel to the affected crisis regions themselves.

The most helpful thing at the moment is a financial donation. We can then use these on site according to need. In addition, we are happy to receive contacts on site. Feel free to enter them here.

We are asking for donations to be able to provide the people on site with relief supplies!

By bank transfer

STELP e. V.

IBAN: DE32 4306 0967 7001 8011 00

BIC: GENODEM1GLS

Bank: GLS Gemeinschaftsbank eG

Or per Paypal to donations@stelp.eu

Intended purpose: Disaster relief

(Then we can use the donations for Syria as well as for Turkey).

Via Betterplace-Kampagne for Turkey at www.bit.ly/Katastrophenhilfe_STELP

If it says Syria as intended purpose of payment, Paypal is currently checking the transactions. Paypal is a US-based payment service. Syria is currently on sanctions lists by the Americans, so payment transactions with Syria in the intended purpose are checked by default. The donations are mostly approved after 15 to 45 minutes. Please still donate and do so without the intended purpose Syria.

Yes! Together with partner organisations from the Civilian Crisis Unit and Our Bridge we sent eight trucks from Iraq to Syria. In addition, our founder Serkan Eren was recently there himself. We support the Smile Child Campaign in running mobile clinics. You can get more information here.

Due to our unique partner programme, we can guarantee that the donations really reach the projects. Partners finance our structural costs with an earmarked donation. You can also find more information here in annual reports.

We have completed the distribution of tents for vulnerable people. We are in the process of coordinating and organising long-term projects on the spot. We are really sorry but please refrain from requests concerning this.

Thanks for your support!

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Merry Christmas!

Your admission for the gifted partnership was successfull! You will shortly receive a confirmation email from us in which you will find all the details listed again. If you have any further questions, please contact us by e-mail.

Thank you for your donation

Your donation was successful. You will shortly receive a confirmation email from us in which you will find all the details listed again. Your donation will be debited from your account in approx. 3-5 working days. If you have any further questions, feel free to talk to us personally or write us an e-mail.

Thank you for your admission!

Your admission was successful! You will shortly receive a confirmation email from us in which you will find all the details listed again. If you have any further questions, please contact us by e-mail.

Thank you for your admission!

Your admission was successful! You will shortly receive a confirmation email from us in which you will find all the details listed again. If you have any further questions, please contact us by e-mail.